Terms and Conditions

These Terms and Conditions govern your use of our website (www.maesmuffins.com), (www.maesmuffins.com) and your purchase of our baked goods, including muffins, sold at local farmers' markets in Port St. Lucie, Florida, or through our website. By accessing our website or purchasing our products, you agree to these terms. If you do not agree, please do not use our website or purchase our products.

1. About Mae's Muffins Mae's Muffins is a cottage food operation based in Port St. Lucie, Florida, operating under Florida’s Cottage Food Law (Section 500.80, Florida Statutes). We bake and sell homemade muffins at local farmers' markets and through our website. All products are prepared in a home kitchen that is not inspected by a state or federal regulatory authority, as permitted under Florida law.

2. Products and Allergens Product Description: Our muffins are handmade using fresh ingredients. Product availability, flavors, and prices are subject to change without notice.  

Allergen Information: Our products may contain or come into contact with common allergens, including wheat, eggs, dairy, nuts, or soy. We cannot guarantee an allergen-free environment. Please review ingredient lists or contact us at [insert contact email] before purchasing if you have food allergies or dietary restrictions.  

Cottage Food Disclosure: As required by Florida law, our products are labeled with the statement: "Made in a cottage food operation that is not subject to Florida’s food safety regulations."

3. Orders and Payments Online Orders: Orders placed through our website are subject to availability. We reserve the right to cancel or modify orders if products are unavailable or if there are errors in pricing or product descriptions.  

Pricing: All prices are listed in U.S. dollars and include applicable taxes. Prices are subject to change without notice.  

Payment: We accept payments via [list payment methods, e.g., credit/debit cards, PayPal, etc.]. Payment must be completed at the time of order.  

Order Confirmation: You will receive an email confirmation upon successful order placement. Please review your order details and contact us immediately at [insert contact email] if there are any issues.  

Cancellations and Refunds: Orders may be canceled or refunded within [insert time frame, e.g., 24 hours] of placement, provided the order has not been prepared or delivered. No refunds are available for products purchased at farmers' markets unless the product is defective or unsafe. Contact us at [insert contact email] to request a refund.

4. Pickup and Delivery Farmers' Market Purchases: Products purchased at local farmers' markets in Port St. Lucie, Florida, are available for immediate pickup at the market stall. No delivery is offered for market purchases.  

Online Order Pickup/Delivery: Online orders are available for [specify pickup or delivery options, e.g., local pickup at a designated location or farmers' market, or local delivery within a specific radius]. Delivery fees, if applicable, will be displayed at checkout.  

Delivery Times: Delivery or pickup times are estimates. We are not responsible for delays due to unforeseen circumstances (e.g., traffic, weather).  

Order Inspection: Please inspect your order upon receipt. Contact us within [insert time frame, e.g., 24 hours] of pickup/delivery if there are any issues with your order.

5. Returns and Refunds Defective or Incorrect Orders: If a product is defective, damaged, or incorrect, please contact us at [insert contact email] within [insert time frame, e.g., 24 hours] of receipt. We may offer a replacement or refund at our discretion.  

Non-Returnable Items: Due to the perishable nature of our baked goods, we cannot accept returns of consumed or partially consumed products unless they are defective or unsafe.  

Refund Process: Refunds, if approved, will be processed to the original payment method within [insert time frame, e.g., 7-10 business days].

6. Customer Responsibilities Accurate Information: You are responsible for providing accurate contact and delivery information when placing an order. We are not liable for delays or non-delivery due to incorrect information.  

Storage: Our muffins are perishable and should be stored appropriately (e.g., refrigerated or consumed within [insert recommended time frame]). We are not responsible for spoilage due to improper storage after delivery or pickup.  

Age Requirement: By placing an order, you confirm you are at least 18 years old or have parental/guardian consent.

7. Limitation of Liability Mae's Muffins is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to allergic reactions, foodborne illness, or website errors, to the fullest extent permitted by law.  

Our total liability for any claim related to your purchase shall not exceed the amount paid for the product(s) in question.

8. Website Use Content: All content on www.maesmuffins.com, including text, images, and recipes, is the property of Mae's Muffins and may not be reproduced without permission.  

Prohibited Actions: You may not use our website for unlawful purposes, to transmit harmful code, or to interfere with its functionality.  

Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content or practices of these sites.

9. Privacy Your personal information is handled in accordance with our Privacy Policy [link to your privacy policy page, if applicable]. We collect only the information necessary to process your order and communicate with you.10. Changes to Terms. We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and the updated terms will apply to all purchases made after the posting date.11. Governing Law, These Terms and Conditions are governed by the laws of the State of Florida. Any disputes arising from these terms or your purchase will be resolved in the courts of St. Lucie County, Florida.